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Compass were amazing!!! Fantastic staff took care of us in India. Perfect hosts. Thank you for ALWAYS having someone to greet us, put us on the train and the lady that welcomed and surprised us with gifts in Delhi was amazing. Will carry the most amazing memories with us and am looking forward to coming back. Without hesitation we would use and recommend Compass.


Thank you

Lisa Ingham
England

Dear Compass,

Sarah and I would like to thank you for organising such a wonderful trip to India. I will admit when we first booked we had some trepidation going with an India based rather than European firm but we were exceptionally happy with our decision and would strongly recommend your service to others. The drivers were excellent and the guides were too. The advice and guidance on hotels and activity selection were likewise excellent. The service and support provided was great – we never felt isolated or alone and always knew help was easily obtained via the mobile phone you provided us. When there were little isolated issues (very infrequently) the staff promptly fixed and sorted them out for us which we greatly appreciated. We both enjoyed ourselves immeasurably and have recommended your service to a number of our friends and colleagues.
Kind Regards

Sarah and Paul.

Sarah Cross and Paul Adams
New Zealand

Namaste Compass India!

I am from Argentina, La Plata, and I have just came back from a amazing experience visiting India and Nepal

This was an excellent trip!!! Compass services were great, over our expectations!

All people involved, managers, drivers and spanish spoken guides were superb!

I have to tell any body that i should repeat my experience in other areas in India and Nepal with Compass.

Thanks Compass for the excellent time lived in India and Nepal

Please let me know if you organize travel to other countries in Asia.

Dr Ricardo Ronderos and Friends
Argentina

I worked 2 months a year in New Delhi for 7 years. I loved it. Before that, starting in 1975, I had spent at least a month every year in Mumbai. In those years, I made a number of friends in Delhi and was eventually quite familiar with the city

For the past 20 years, after re-marrying and retiring from the Design business, I no longer worked and had not returned from India in 20 years

I have wanted to travel to India with my husband since my retirement 12 years ago. But I had always hesitated because he has some mobility and health problems. My husband, born in 1936, suffered a heart attack and a stroke 15 years ago. He had been a partner at a top law firm in NYC and a scholar (manqué) of history and languages. But he is somewhat frail and I was concerned about quick and easy access to a top hospital if there were any problems while in India. I also wanted to find a way to have a Private tour and have a tour guide who really knew Indian History and could accompany us everywhere.

So I again reached out to Durjay Sengupta, founder of Compass. Durjay arranged a perfect tour for us that was personalized to my husband's needs and interests as well as to my deep and detailed memories.

We arrived at the magnificent Indira Gandhi International Airport in the early hours. We were greeted by a young man who escorted us to a gleaming new black SUV, manned by a driver. Durjay had told us that his plan was to put us in the "new" five star hotel, The Leela Palace. So I expected that is where we would be going from the airport.

We approached South Delhi from the airport, I soon realized as we passed Lajpat Nagar and the flyover near Sundar Nagar that we seemed to traveling along the same route I used to take to the magnificent Mid-Century Modern hotel where I had stayed for 7 years of working in Delhi, that would be the Oberoi. So it was after 2 AM when we rolled up the drive to the front of, yes, the Oberoi. My heart was pounding with emotion. When we stopped, the tall elegant door man, in astonishing full livery, from Turban to sash to the classic Churidar (Jodhpur type) military pants stepped out and saluted us. Sunil our guide for the our tour leapt from the SUV with our devoted driver and each helped my husband, Jack, carefully down to the ground where the doorman quickly took over seating him gently into our travel wheelchair.

Amazingly, for the hour, the assistant manager of the Oberoi, Ms. Mona Singh, was waiting for us decking us with garlands of traditional saffron colored chrysanthemums and smeared tikka blessings on our foreheads. She said to me, "Mrs. Friedman, welcome. We have a surprise for you. We have your old room, 630, ready!". I choked up and actually cried. How did they know that I had always stayed in that same room 2 months a year for seven years?

I am now sure I had mentioned it in passing to Durjay when I had first contacted him 12 years before when he had first started Compass. At that time I had considered having Durjay arrange a honeymoon for Jack and me but got cold feet about whether or not it might be risky for Jack and had cancelled the honeymoon. Apparently he had kept track of all the details of our conversations since that time years before.

This thoughtfulness arranged by Durjay and the staff at the Oberoi is an example of the detailed and high level of personalization achieved by Compass and their exceptional staff throughout our tour.

We stayed in Oberois from Delhi to Agra to Mumbai, always in the most gorgeous over-the-top stunningly beautiful suites. The Oberoi in Delhi was about to undergo a giant modernization of their rooms, but the ground floor lobby and the 360 restaurant had already been restored and refined to the mid-century elegance rivaled only by the iconic 4 Seasons Restaurant in New York. The charged atmosphere that takes place every morning at 360 reminds me of another NYC landmark, the home of the "Power Breakfast" held at the Regency Hotel on Park Ave, where all the powerful politicians and movers and shakers in New York meet for breakfast each work day morning.

This same vibe can be found at the 360 restaurant at the Oberoi. There we ate superb breakfasts and many dinners amid Members of Parliament, top journalists and the high society of India. It is not so much a tourist hotel as it is a gathering place for diplomats, heads of state, the wealthy, powerful and glamorous of India. And it was always my former "Home away from Home".

The tour with Sunil guiding us was wonderful. He was so knowledgeable and intelligent. He knew Indian history well.

So thank you so much, Durjay, for introducing India to Jack and re-introducing a new modern India to ME. No one could have done a better job.

Of course, Jack wants to return to India again this year!

Sincerely,


Megan Dees Friedman
New York City, USA

Namaste and Greeting from SNOWY Toronto

Thanks to you and all your staff who helped to make our trip so wonderful .We really enjoyed our stay in India you people were son nice and caring and you were the Best One who did not miss a single day calling us to find out how we we're Thank you very much for all this We has a wonderful time with good memories of India We will send our Kids very soon to visit you

Over all we had a Wonderful time we will always remember you all


Amin & Farid Moledina
USA

We had a wonder time in India and our experience with Compass India was outstanding.

From the initial inquiry on-line through the whole trip your company was very professional.

I looked at several companies prior to booking with you. Primary reason I chose Compass was the basic suggested itineraries were there like the others, but the trip could easily be customized with Compass.

Hotels: The service at the Claridges was outstanding. I thought this would be my least favorite but because of the service, we all like it best. The Fairmont was a beautiful hotel but the service was awful. Two of my travel buds could not wait to leave. I checked reviews on TripAdvisor and think our experience may have been isolated. Thank you so much for the ocean view room in Goa. We loved it!

Guides and drivers: Very professional, courteous and knowledgeable. (The pick up to the airport in Goa was late and we literally had to run to catch our plane.)

Itinerary: Perfect.

A few things really made your company stand out: The professional appearance of your representatives was impressive. (There was only one person holding a sign in a suit and tie at the airport on our arrival and it had our name on it. Seems silly, but immediately gave me confidence in you guys.) Providing a mobile phone with the number in advance was terrific. Advance names and numbers of people helping me on the trip instilled peace of mind. Regularly checking in with us

was nice. Everyone was genuinely interested in assuring our happiness. I had not expected someone to meet us at the airport for our transfer from Mumbai for our international flight home through Delhi. I cannot remember his name, but had he not been there, we would have missed our flight. In fact, I think he was more concerned about this than me. We owe your company and him a big thanks. He was outstanding. (Helpful hint: Airports in the US do not require a printed itinerary to get into the airport thus we did not have one when arriving for our departure home. You may want to pass this along to your future customers to bring this along.)

One final note, I felt I received great value for the price of the trip. I intend to post an excellent review of Compass on Trip Advisor (you don't see to be very well represented there). If you would prefer me to post elsewhere or act as a reference in anyway, would be happy to do so.

Would definitely use your company again for future travel. Thank you for a job well done.


J. Byron Mullins
USA

Namaste and Greeting from SNOWY Toronto

Thanks to you and all your staff who helped to make our trip so wonderful .We really enjoyed our stay in India you people were son nice and caring and you were the Best One who did not miss a single day calling us to find out how we we're Thank you very much for all this We has a wonderful time with good memories of India We will send our Kids very soon to visit you

Over all we had a Wonderful time we will always remember you all


Amin & Farid Moledina
USA

We are now back to UK.

We were extremely pleased with your agency.

Everybody very courteous,helpful,professional

Meeting and greeting was very good.

The car was very comfortable.

Choice of hotels,and houseboat were fantastic.

I cannot fault you on anything.

Even the budget airlines were excellent.

I will definitely recommend you to my friends.


Mrs Jolly
UK

Allow me to thank you for letting us use the phone even when we were not under Compass contract. It was a very generous gesture and extremely useful as we negotiated our way through Kerala and back to Delhi. The phone actually proved to be invaluable in reorganizing a cancelled flight back to Delhi from Cochin.

So, what is our impression of Compass? Well, your strengths are your people , your knowledge of the terrain, your grasp of what our expectations are and your ability to provide a support throughout the trip. I felt we were supported by Compass even when our Northern trip finished. From that first contact at the airport (Bravo!) to the trip back out to the airport to go South, we were VERY impressed with drivers, guides and supporting executives and managers back in Delhi. Your choice of hotels was spot on and we enjoyed them all.

. Our Delhi and Agra guides were exceptional people and I will certainly keep in touch with them both. Our drivers were all extremely competent and our driver/guide, Chaman Lal, was a fun teacher of Hindi (and Punjabi). He gave us a very fine insight into your country, the passions, the values, the people. It was a privilege to be with such a lively, intelligent, competent driver.

In fact, while we were extremely impressed by the sites, what I liked the most were the Compass people who helped us as we tried to understand your great country. We were lucky enough to be guided by our Canadian friend, Raman Nayar, but he was quite right to recommend using Compass expertise to build our trip. I’m glad we did and I would recommend the same approach to any other Canadian making the same trip. And I will certainly come back to you when we start building our second visit to India.

I forgot to mention that our Amritsar guide was also brilliant. He took us to the Golden temple at dawn and positioned us perfectly near the Book to see the ceremony. He then negotiated us into the kitchens of the Golden Temple Langar where we watched the miracle of volunteers preparing to feed 80,000 people a day. He was very cultivated and we felt very safe and well-informed under his guidance. Another exceptional guide.

I will certainly make a comment on tripadvisor. I don’t know where you found your guides, but they were the highlight of my visit to India. What amazing young people!

Our thanks to everyone in the Compass organization.


Bill Tierney
Canada

Many thanks to you and the other travel specialists at Compass who offered us an outstanding visit to India. We appreciate your flexibility in tailoring the itinerary to our interests, specifically the inclusion of Bharatpur for bird watching and Ranthambhore Tiger Reserve. The hotels were excellent. Lebua Lodge was memorable in its design and location and the Oberoi Udaivillas was way beyond anything we could have anticipated in elegance and luxury. The restaurants offered attractive, sometimes dramatic, settings and the meals were consistently delicious.

Most important, all of our guides were excellent--knowledgeable, articulate, and engaged. Aman managed to communicate the mystery of the ghats, so even as Westerners, we felt like we acquired some understanding of the ceremonies that we observed. Devi was a delight. His leadership provided structure with flexibility and he helped tie together our many and varied experiences. He was always cheerful and very patient in answering our many questions.

I would unhesitatingly recommend Compass to any of my friends considering a tour of India.


Nancy Struve
USA

Hi Radhika,

Thank you , we arrived home safely a couple of days ago and I was meant to write to you. Thank you so much to you and your team for making our trip so wonderful and giving us the great experience we had. We had a great time and absolutely loved your all aspects of your service.

As I mentioned to you on the phone, the only issue we had was the timing for visiting Sidharnt Nagar. You planned 5-6 hrs but it took us almost 8 hours to reach Sidharnt Nagar as the road was really bad. Because of this we were only able to spend only 30 mins at our relatives place and also ended up checking in the Gorakhpur hotel so late. The hotel wasn't great either. It would have been better if we ad a night in Lucknow and traveled to Sidharnt Nagar very early in the morning. However we do appreciate that we were able to at least visit our relatives and realise these areas are not the typical tourist areas.

Apart from this we just loved our Compass experience. I have already recommended you guys to a few of my friends and am certainly going to use you in near future as I am planning to have a trip with my husband and kids in a few years time.

Kind Regards


Roshni Kishore
USA

Sorry it has taken me so long to get back to you, but we have been preparing for and traveling to Barcelona the past week.

I hate filling out surveys, but I do want to tell you that we are so pleased with our Compass India trip. There are so many things that could have gone wrong with all the different connections, and not once did Compass fail to be there for us. Even when our plane was cancelled owing to fog, Compass quickly arranged a car to take us to our next destination. I judge a company on how they deal with problems, and Compass showed us that they are more thab capable of dealing with problems in a great manner.

We loved all of the hotels, especially the ones in Darjeeling, Varanasi, Agra, and Kerala. I loved the houseboat experience too. Our local guides and drivers were wonderful too. I especially likes the woman guide in Agra.

This trip obviously took a great deal of work to coordinate, and you did it superbly. I will highly recommend Compass to people wishing to travel to India in the future, and will use Compass again for ourselves if we go to India again.

Thank you for organizing a wonderful trip!!!!


Laurie A. Anderson

USA

Creo haberte escrito algunas líneas estando aun en India para agradecerte todo lo bien que resulto tu organización de viaje y sin lo cual no hubiéramos podido disfrutar del mismo. Nos llevamos una hermosa visión de India gracias a como estuvo todo arreglado y la tranquilidad y seguridad que nos dio tu organización.

Queria si fueras tan amable conocer a partir de cuando comienzas con tu nueva organización. Y, por supuesto, si vinieras por Bs.As. nos encantaría poder recibirte y retribuir tus atenciones. Cuando puedas envíame tus novedades., Gracias.

Un saludo cordial de Jaime y Monica

Mónica Guinzbourg
Mexico

Buenas tardes Compass India,

Soy Dina Cerutti, el lunes regrese de un alucinante viaje a India. No tengo palabras para narrar tan profunda experiencia y es indiscutible que el servicio del Compass fue definitorio en el éxito de este viaje.

Por necesidad hemos tenido que cambiar el itinerario y por decisión agregamos destinos adicionales y no

hemos tenido ninguna dificultad.

Viaje junto a una amiga, nosotras dispusimos el itinerario que fue cumplido y ha superado nuestras expectativas.

Hemos sido atendidas con excelencia y cuidadas en todo momento.

Motiva este mensaje dar nuestras mejores referencias del Compass y no dude viajar a la India bajo su servicio, no se arrepentirá.

Quedo a su disposición por cualquier duda que pueda surgir.

Dina


Dina
Argentina

Compass justified our choice of hospitality professionals during our two week tour of Rajasthan. They fully met our expectations of personal attention in every respect, overall tour manager Mr. Pawan, tour site managers, the guides in every place, the very careful and skillful drivers, the good hotels but above all Compass staff do not just leave you to it and we appreciated their occasional call from head office to check whether all was going well. A special word goes to the very knowledgable, experienced and well spoken guides that we had at every place that we visited. They made us all feel very comfortable and were never in a hurry. My family and I are grateful to, and happy with, Compass and our visit to India.


Mario Galea and Family
Malta

Dear Compass India, I wanted to write to you for longest time but was caught up with other things, I apologize for that. First, I would like to thank you for the excellent job you have done for my trip from planning to booking and to addressing to my needs. Everything worked out as planned. I was bit nervous as it was my first India trip with my in-laws. I thought it would be tough dealing with two different generations (in-laws and kids) but all the arrangement you made, made it easy on my part to make it a grand success. It was very comfortable at every level from arrival to departure. Meeting with compass reps. was very thrilling. They made it easy with all necessary information. Having a guide who can speak different languages made it even easier for kids to understand our history. They were fascinated by the beauty of Kutab Minar, Taj Mahal, Agra Fort, and Palaces in Jaipur. I would like to express my 'Thank you' to you and your staff members who made my trip very memorable. My family will remember this trip for rest of our lives. Every thing worked out well. I have recommended your site and service to most of my friends abroad and in India. Thank you again and please share this e-mail with your staff. Take care.

Ambika Jammula USA

We had a tour of Delhi, Agra and much of Rajasthan over 10 days in October 2012. The itinerary was meticulously planned and hotels individually selected with Shweta's expertise and guidance from London. From the moment we landed in Delhi to departing from Udaipur, we were very well taken care of by each of the Compass reps in the cities, who were happy to make changes and adjustments as we wished. We also found the english speaking guides knowledgeable and made the tours interesting, each in their own way. Our special thanks to the driver, Ramesh and assistant who were extremely patient, flexible and took special care in ensuring the journeys and trips were comfortable. The excellent planning and constant monitoring of each step of our tour by Radhika Malik, Jasvinder Arora and the team is much appreciated. Anyone who wants a smooth trouble free trip in India, we would thoroughly recommend Compass. They have very high standards.

The Gudka Family




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